Shhh.... please calm down. There is no need to shout.
We only usually use 'engaged' in specific contexts, such as when you're talking about public toilet cubicles, which may say 'engaged' or 'vacant' on the door locks. But you can also say 'free' or 'not free' in this, or any other, context. If in doubt, use 'free' or 'not free', because it's a more flexible term which is more likely to be right.