Request to be corrected
Please kindly recommend to so and so, to release these X company orders because payments have been delayed due to below reasons and I will make sure to collect it by date.

The customer found that there was a colour difference in the supplied unit from below invoice and due to supplied order quantity was incompleted.

Question

Request to be corrected
Please kindly recommend to so and so, to release these X company orders because payments have been delayed due to below reasons and I will make sure to collect it by date.

The customer found that there was a colour difference in the supplied unit from below invoice and due to supplied order quantity was incompleted.

Answer

Please ask [               ] to release the following orders because payment has been delayed. I will make sure that I collect the orders by [date].

The reasons for the delay in payment are that:

(a) The customer found that there was a difference in the colour of the supplied unit (see attached invoice below);
(b) An insufficient number of items were supplied, leaving the order incomplete.