hey this question is quite interesting in terms of habitudes of speakers!. I ll tell you my notion. "era" because you are talking about someone specific (gramatically determined/defined), i mean, a person, so it is suppossed that she still keeps being,,,,althought she is not here anymore. So, look at this examples:
1. quien ERA la señorita que vino? .....defined object (la señorita)
2. Quien FUE que vino?......................undefined object (que (?))
see the difference?