A CV writing helping hand Dears, I need some help with writing my CV, I'm editing it to made it up to date with my recent job as a customer service representative with adding the following notes: Knowing the company and related products and services very well. Handling inbound calls: customer objections, complains follow up and Customer Services. Billing complains follow up and Customer Services. Up/cross selling valid company products and offers when available Making outbound calls if needed any tips ?