Conflict is inevitable at work. Sometimes it drives progress, sometimes it destroys relationships. Do you confront colleagues directly? Stay silent to protect yourself? Build an alliance with colleagues? Or escalate the issue to a manager? My full italki profile: https://www.italki.com/en/teacher/8425021

By the end of this lesson you will have: 1. Practised vocabulary for escalation, retaliation, assertiveness and concession in professional contexts. 2. Assessed when to confront, concede, or stay silent in workplace conflict. 3. Raised a difficult issue with a colleague clearly and without aggression. 4. Debated whether direct confrontation or strategic alliance is more effective at work. 5. Defended your position on when backing down is the right professional decision.