FLO TALKS 

PRIVACY IS POWER

How to spell your name over the phone. Useful language for telephone calls, such as saying who you are and arranging a meeting. 
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Business Buzz

Business Buzz Episode 7

When was the last time you received a handwritten letter? 

AngliaEnglish

Handwritten Letters

I went on a ride-along with a law enforcement officer. My experience and what I learned.

Learn English with Stories

Ride-along with law enforcement officer

Are you a student, or are you working?
What do you study?
What’s  your major?
Why did you choose this major? ( Choose is an irregular verb, so lets see if you can use the past tense of choose!)
Did your family influence you in your choice?
How did you make this choice?
What do you like most about your studies?
Does your study require the use of any technology?
Do you study better in the morning or afternoons?
Is there anything that you don’t enjoy about your studies?
What’s the most interesting part of your major?
What university do you go to?
What do you like most about your university or school?
Is there anything that you don’t like about it?
Do you prefer to study alone or with classmates?
Do you get along well with your classmates?
 Does your school/university have any extracurricular activities?
Are you looking forward to working?

IELTS 85 Speaking

Talking about your studies - IELTS speaking part 1.

In this episode, we are discussing what are the ideal relationships we think

Blabla Chinese 

04. The Ideal Relationship 和爱人的相处模式

Cada año la Real Academia Española incorpora nuevas palabras o expresiones al diccionario. En el episodio de hoy te hablo de algunas de las nuevas incorporaciones.

Después de escuchar el episodio no te olvides de decirme qué piensas, ¿habías escuchado alguna de estas palabras? ¿Conoces alguna otra que se añadió en la última actualización? 


Blanca to go 

72 – Nuevas palabras españolas  



SMART Goals for Active Listening:

Specific: Don't just aim to "listen better."  Define the context.  For example, "During contract negotiations with [client name], I will actively listen to identify their key concerns."

Measurable:  How will you track your progress?  "I will summarize key concerns after each discussion point and ask clarifying questions to ensure 80% accuracy in reflecting their needs."

Attainable: Be realistic.  Start by focusing on one aspect of active listening. Gradually incorporate more techniques as you progress.

Relevant: Ensure your goals align with the negotiation's objectives. "By actively listening, I aim to build trust, uncover potential areas of compromise, and reach a win-win agreement."

Time-bound:  Set a timeframe for achieving your goal.  "I will implement these active listening strategies throughout the negotiation process, which is expected to last for [duration]."

Active Listening Techniques for SMART Goals:

Nonverbal Cues: "I will maintain eye contact, avoid crossed arms, and nod to show understanding." (Measurable through self-awareness)
Clarifying Questions: "I will ask open-ended questions like 'Can you elaborate on that?' to ensure comprehension." (Measurable by tracking the number of questions asked)
Summarizing: "After each discussion point, I will summarize key concerns to confirm understanding and identify potential areas of agreement." (Measurable by accuracy of summaries)

Benefits of SMART Active Listening Goals:

Reduced Misunderstandings: Clear communication allows you to address the other party's true concerns, leading to smoother negotiations.
Building Trust: Active listening shows respect and genuine interest in finding common ground.
Identifying Opportunities: By truly understanding the other party's needs, you can uncover potential compromises or alternative solutions.
Increased Confidence: A clear understanding of the situation empowers you to negotiate effectively.



The Global Professional Podcast

S.M.A.R.T. Goals for Active Listening in Negotiations - Episode 85

In today's podcast we're talking about a phrasal verb that we can use to say that we disagree with someone. I hope you find it useful.