Hello! I have a problem. May 9 my brother gave me a gift certificate for 500 euros. Now I want to enter the certificate code, but I can't What should I Do?
When I press REDEEM it says THE CODE YOU ENTERED IS NOT VALID
But Expiration date 09.04.2025

Help me please

Question

Hello! I have a problem. May 9 my brother gave me a gift certificate for 500 euros. Now I want to enter the certificate code, but I can't  What should I Do?
When I press REDEEM it says THE CODE YOU ENTERED IS NOT VALID
But Expiration date 09.04.2025

Help me please

Answer

Take a screenshot when it says the code is not valid. Send the screenshot to your brother. He can then take up the dispute with whoever he got the certificate from.

No pierdas la oportunidad de aprender un idioma desde la comodidad de tu casa. ¡Explora nuestra selección de profesores de idiomas con experiencia e inscríbete ya en tu primera clase!