a letter to a online store You have bought a damaged item from an online store, write a letter to the manager and say: - What was the item that you bought? - What was wrong with it? - What actions do you expect the manager to take? Dear sir/madam I wish to complaint about a dress which I bought five days ago in your online store. I need a red dress, the color should same as the picture of your store. In fact ,I received a pink dress yesterday. It is too different with the picture which I saw from your online store. After carefully checked it, I found a yellow stain on the back of it ,looks like soup stains. I think maybe it is not a new one. I find it is dishonest and unacceptable. I am sure that you will agree that this is a most unsatisfactory situation. Therefore I request you to arrange to replace this dress with another one, which must be in perfect. If you can not send me a new one ,I will have to demand a refund in full of the price which I paid for it yours....

a letter to the manager of the public transportation services Dear sir/madam I am writing to complain about a problem about the local public transport. I wanted to go to the city center to work last week. I waited over half an hour at a bus station. The bus had not come yet. Sometimes I have to spend much more time waiting for a bus,which is usually crowded with a large number of passengers. On the other hand, In some stations, only bus numbers are displayed. There are not diagrams of bus routes at the stops. The locals may not be able to figure out the various bus routes. I think you should take steps to improve the service. First of all, There are so few buses in our city. It is very necessary that run extra buses during the rush-hour. It is dangerous if the bus crowded with too many passengers. The second, bus numbers and diagrams must be displayed clearly at the bus stops. Therefore ,I would very much appreciate it if you would solve these issues. yours ....

More and more women go out to work. topic:More and more women go out to work. Is it the government’s responsibility to subsidize them and provide free staff and facilities to care for their children? To what extent do you agree or disagree to this idea? Women who are capable have no problem carving a niche for themselves in this time and age.More and more women go out to work.However,most women have burden of housework,they feel under more pressure as homemaker and preparer of family meals.I agree this idea in large measure. In my opinion, the government have the responsibility to provide some policy for women workers,such as generous parental leave.In general ,woman earns less than a man gets for doing the same job.It is unjust treatment for women. After got married and have children,most women often need more extra time with their family.They need more time to do housework. I think,government should give women extra pay or free staff to care their children.

Thanks For The Help Of Each Friend I have met a lot of great new friends through italki. They chat with me and help me to improve my english.I feel very happy.Before this ,I never chat with any foreigners and have no any foreign friends. I want to say thank you to each friend.

introduce myself I major in Chinese literature.When I graduated from university I worked as a teacher for a middle school,but now I applied for 6-mth leave-of -absence without pay from my schoolmaster.Because I want to travel to different places. A lot of time ,I teach students to read and write,also talk with them after class.I really enjoy in this job.I feel very happy and satisfied when I together with my students. My English is very poor ,so I do not know how to say more I want to say in English.so .........I hope more and more people can help me ,practice my English, if you want ,please contact me by QQ,or msn.

who could help me with my English who could help me with my English