I am not a Native English Speaker

Since I started working starting work as a front desk agent clerk at a motel, I have already been through numbers of numerous ordeals. Needless to mention that say, I was demanded required to memorize acquaint myself with a series of transactional tasks, around such as check-in, check-out, and reservations. I must also implement accurate screenings. As it is critical to fend off any potential trouble for our guests, I need to keep away suspicious persons away, such as hookers, drag-dealers drug dealers, or offensive drunker drunks. By observing the behavior of drunks, it isn’t tough to identify them drunker by observing their behaviors. However, it doesn’t work that way when it comes to hookers and drag-dealers or drug dealers. They appear to be nice in person and won’t do anything particular peculiar. Therefore, I have to carefully analyze their manner of talking, bombard them with questions, and watch out for their answers. More difficultly difficult is that, after discovering them, I must make some decent excuses after finding them out. I shouldn’t tell them directly, but convince with another reason, which really is hard to seek out think of instantly. For example, if I stated the availability was running low, they would point out a the number of cars in a the parking lot. So I must be poised to answer why we cannot give them any a room under the appear-to-be-not-full occupancy situation. In other words, I should be way ahead of them at all times. I am not a native English speaker, and so it’s even tougher to come up with good explanations.

Phone assistance is always my biggest week weak spot. though We only accept phone reservations, since we don’t operate our own websites website. What most concerns me is how to figure out the spelling of names. I am yet familiar with names from different cultures, which makes me it difficult for me to catch up the spellings for the first time. Though I am urged to ask for beg their pardon when I don’t get each letter clearly, they are unlikely to bother to slow down, but just raise their tone of voice, like feeling they feel annoyed. It This distresses me and disables causes me all of a sudden to lose the ability to construct proper English sentences all of sudden. Knowing that North American people have zero tolerance to for those who have a bit of difficulty in understanding names over the phone disappoints me, though I am struggling to get better day by day though practice. I hope wish no one people would not expect everyone can to speak their language as well as they can.