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incident event
At the early morning on 16 April, 2015,we received call from the user that they were not able to perform X action on for one of A machine, the issue was raised to technical support team.
User reported that the one of A machine are not been power off during the cleaning period, it may be the root causes of the abnormal of A machine. as the problem cannot being solved by technical support team, they had contacted vender for the support and the problem solved at about 10:30
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daily life 1
Today is Friday, i go to work as usual with my tired sleepy face/eyes.
I working in the IT department at my company for six years, honestly i like IT and not really feel bored for my work. i am lucky to meet lots of good people and learn many things during those years.
however, i just feel uncomfortable in recently ( few months) about my family and financial, i can't sleep well at night and always dream about those things.
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Business email 1
today i replied a email to my customer as below:
As we know the construction work for this project is not start yet, we are waiting for the updates from our management for the start date, will let you know if there has any updates.
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