Nowadays, conference calls are the norm. Whether your team members live within a 30-minute radius of one another or live on different continents, you’ll likely conduct all meetings over conference calls. By now, you know some of the perils of conference calls. Someone forgets to mute themselves, and you hear them breathing or eating their lunch, someone forgets to unmute themselves when they start talking, someone is talking, and then their kid or spouse barges in their office making noise. No matter what unusual situation unfolds during a conference call, someone has to manage the conversation and make it as effective as possible. In this episode, you will learn how to lead conference calls. We’ll focus on audio conference calls, not video conference calls, which deserve their own episode. Episode originally published on December 11, 2020. Read the transcript at https://www.express-to-impress.com/conference-calls/ Theme music by Lucas Knutter. Infographics on Pinterest.