Is correct to said; Is the second time that we received incorrectly? Is correct to said; For this issue is the second time that we received incorrectly?

Is this the best way answer a nonconformity? I received a non conformity from one of my customers because the product is out of dimentions, but it wasn´t measured correctly by him. Then I am going to send some pictures in order to explain what is the best way to measured and how not to be measure this products. Is correct to said: A.- HOW NOT TO BE MEASURE THIS KIND OF PRODUCTS (PACKINGS) B.- HOW IS THE BEST WAY TO DIMENSION OR MEASURE THIS KIND OF PRODUCTS? Thanks in advance Thanks, Packings are some kind of braided products.

Introducing Myself Hello, my name is Raymundo, I am from Mexico (Hidalgo), but actually I am living in Mexico City (Naucalpan), I am a Mechanical Engeenering, and I work for an American Company in Quality area, I like the martial arts and the alternative medicine like Reiki, Chi Kung, at the present time I am studing English in order to present the TOEI test. I am a very good person and responsable and I like to help people and my family too. Could you please help me in my English writing?

Understanding It's correct to said; finally I understand you? or I understood ?

But and Bar as a prepositions Sorry, could you please help me with the meaning of but in the next sentence and the diference between the two sentences? Everyone came but Andrea Everyone came bar Andrea Thanks in advance Ray

General Feedback in Grammar (Answer Letter). Issue: Cutting process of the style 3000 From: Raymundo To : Steve (AWC) Dear Steve, In answer to your question, we don´t have any order from you by the moment, but due to some problems that we had recently, not with you but with other customer, I am follow this issue in order to standardize the process of cutting, and as a part of the corrective actions taken. Let me tell you something more about this issue: During the last years our main customer for this style (3000) has been yours (AWC) , and all the time this style has been requested as solid then all our blueprints were preformed without the cutting angle, then now when another customer put an order for this product it was sent without cutting angle, therefore we have a customer compliant. According to the specification this product must be sending to the final customer with the cutting rings thus, in order to take the corrective actions and to follow the process specifications we want to know if you develop the process of cutting by yourselves previous to sent to the final customer or what if we sending the rings with the 45° cutting angle in the future requirements. Note: We can follow the same process until now, because we don´t have any problems with you as a customer, If this is the case you should requested as solid in your P.O. Please let me know your comments or tell me to whom can talk to. Thanks in advance

Feedback to this email in the grammar of my response . Thanks Steve, We don´t have any order from you by the moment, but due to some problems that we had recently, not with you but with other customer, I am follow this issue in order to standardize the process and as a part of the corrective actions taken. Let me tell you something more about this issue: During the last years our main customer for this style (3000) has been yours (AWC) , and all the time this style has been requested as solid then all our blueprints were preformed without the cutting angle, then now when another customer put an order for this product it was sent without cutting angle, therefore we have a customer compliant. According to the specification this product must be sending to the final customer with the cutting rings. In order to take the corrective actions and to follow the process specifications we want to know if you develop the process of cutting by yourselves previous to sent to the final customer or what would happen if we sending the rings with the 45° cutting angle in the future requirements. Note: We can follow the same process until now, because we don´t have any problems with you as a customer and only take actions to avoid this kind of problems. Please let me know your comments or tell me to whom can talk to. Raymundo De: Flanagan, Steve Enviado el: Viernes, 24 de Febrero de 2012 04:34 p.m. Para: Jimenez, Raymundo CC: Juarez, J. Manuel Asunto: Re: Style 3000 Hi Raymundo, I am well thanks. I hope you are as well. The weather is not to bad. We have had a mild winter so far with very little snow. We are looking forward to the spring. I am not sure why you are asking this question. Do you have an order from us? I don't see all of the orders that are placed with Mexicana. If this is the case you should ask the buyer to validate with the customer if the rings should be cut or requested as solid. If you want me to follow up on this just let know the order number and I will check. Thanks and have a nice weekend

Could you please give to me your feedback about the grammar of the next question . Could you please give to me your feedback about the grammar of the next question that I try to sent to one of my customers. Thanks in advance. "In another hand, I would like to know if you have some specific reason to order the style 3000 without the process of cutting at a 45°.?