A chance for us to meet and get to know each other a little. 
I'd like to know what your English learning goals are, what you are interested in, and what you find most challenging about learning English. 
If you are looking for Business English, or English for work, I'd like to know what your job is, and any specific goals you have, e.g., email writing, presentations, legal English, etc. If you're looking for help to prepare for IELTS, I'd like to know what your primary motivation for taking IELTS is, when you're hoping to take it, and how familiar you are with the exam. If you're mainly interested in improving your conversational skills, I'd like to know what you like to read, to watch, to do - what feeds your soul!
No doubt, you also have some questions for me, which I will of course be happy to answer! 

We will also discuss how you'd like to be corrected and the timeframe you have in mind, as well as the types of materials which may be suitable and useful for us to work towards your unique goals - in my classes I often use current (high quality) newspaper articles, and I have subscriptions to several ESL lesson libraries. Sometimes I create bespoke lessons for a student's individual needs. My students are also welcome to bring their own materials - whether that is a report or presentation you need help with, or a passage from a book or a poem you found particularly interesting. 

I am a very patient, friendly and open person with a genuine passion for English, and a love of meeting people from other cultures. I will put you at ease if you are nervous, and do my very best to ensure you feel relaxed and comfortable, so you can make the most of our time together and achieve your personal aims. 

I look forward to meeting you!

***This class is NOT for children under 16 years old***

Taking an IELTS exam can be lifechanging and daunting, in equal measure! 

In an IELTS preparation lesson we will practice the speaking and writing parts of the exam - parts 1, 2 and 3 of the Speaking test, and Tasks 1 and 2 of the Writing exam.

We will look at:
- what exactly you need to do in order to achieve the band score you require;
- useful exam tips to increase your understanding and confidence; and
- vocabulary, grammar and pronunciation 

We can practice under timed conditions if you wish, working towards a mock exam eventually. 

For IELTS lessons, I refer regularly to British Council materials (I attend monthly IELTS teachers' webinars run by the British Council) as well as various text books and several IELTS websites which provide useful resources. I will also provide you with multiple resources for independent practise, and an ongoing record of what we cover together. 

ALL my IELTS students have gone on to achieve the band score they wanted or higher!

Preparation for IELTS

We’ll begin with an in-depth needs analysis to identify your priorities and key language skills required for your role and industry. Lessons are fully personalised — using authentic materials (articles, videos, case studies and worksheets) to strengthen your communication across speaking, listening, reading, writing, lexis, and grammar.

You’ll develop clarity, accuracy, and confidence in all aspects of professional communication, including:
• Structuring and delivering presentations effectively
• CV and interview preparation
• Leading and participating in meetings
• Writing professional emails
• Expanding your business lexis — idioms, phrasal verbs, and expressions
• Natural professional conversation
• Optimising LinkedIn 

If you have specific goals or materials, bring them to class — we’ll work on them together. You’ll receive detailed written and verbal feedback, along with targeted resources for independent practice. 

I worked for more than a decade as a qualified Legal Secretary in offshore companies in tax, corporate/commercial, banking & finance, civil litigation, criminal/family, and property law. I’m well-versed in British legal and business terminology and have also worked in banking, building consultancy, retail, and hospitality. I bring strong business acumen and genuine curiosity for learning about new fields.

My students come from diverse industries including:
Accountancy • Administration • Banking & Finance • Building Consultancy • Civil Engineering • Customer Service • Education • Government • Healthcare • Hospitality • IT • Law • Marketing • Property • Retail

💻 Please use Zoom if possible (best for screen sharing).
⏳ I take a 5-minute break per italki’s policy.
📅 Please ensure you’re familiar with italki's cancellation policy.

Business English

Please note: this offer is for adults only. For children under 16, please choose 'British English for Young Learners'.

I’m an outgoing, friendly English nerd — and a bit of a chatterbox! In these sessions, we’ll explore topics that genuinely interest you, using articles, videos, and social media to inspire natural conversation. You’re warmly encouraged to bring your own ideas or materials too!

We’ll focus on expressing your thoughts and opinions clearly, naturally, and confidently in English. My approach prioritises communication: I correct pronunciation and grammar only when they affect meaning, allowing you to develop genuine fluency without constant interruption. I always take detailed notes during sessions, so we can review key points together afterwards.

You’ll expand your vocabulary with authentic British idioms, expressions, and conversational phrases, which will allow you to sound more natural and spontaneous. I’ll also share insights into everyday British culture to help you understand how people really speak and interact in real life.

These sessions are ideal for adults who enjoy socialising in English, and who want to build their confidence and fluency when communicating with Brits — whether for social, academic, or professional purposes. It's also perfect for anyone planning to come to live or work in the UK!

British English for communication: general conversation

I will provide comprehensive correction and feedback comments on a wide range of writing, including but not limited to: 
- university essays, dissertations, theses 
- IELTS Task 1 and Task 2 essays, both general and academic
- work emails, reports, presentations
- CVs, job applications
- online content - websites, LinkedIn profile, social media / video captions

THIS CLASS IS OFFLINE AND DOES NOT REQUIRE PHYSICAL ATTENDANCE
To book this service, please book the class then contact me to email the documents. 
As I have a busy schedule, please ensure you allow A MINIMUM of 48 hours to correct your work. 

You will receive:
An edited document showing any spelling mistakes, grammar mistakes and typos;
Changes and suggestions to improve clarity, coherence and cohesion, structure and readability;
Tracked revisions so you can see and review all the changes/suggestions that have been made; 
Formatting suggestions, if applicable; and
A brief analysis of how well your writing achieves the requirements set out in the Public Band Descriptors for IELTS, if applicable. 
**Please note that it is NOT allowed for teachers who are not accredited IELTS examiners to give band score predictions, therefore I cannot give you a band score**

PLEASE CHECK THE WORD COUNT OF YOUR DOCUMENT(S) BEFORE BOOKING. 
Time estimates are approximate and depend on the original quality of writing:
Up to 500 words - 30 Minutes
500 - 1000 words - 1 hour
1000 - 2000 words - 1.5 hours 
Please contact me for anything over 2,000 words so I can assess the difficulty and time required - I will set a bespoke lesson price for you.

Writing correction / proofreading

Please do not book this class unless you have been invited by me to do so. 
These lessons and packages are for my existing loyal students only. 
Requests to book these lessons or packages from new students will be declined. 
Thanks for your understanding!

LEGACY STUDENTS ONLY

If you're a practicing lawyer or a law student, my Legal English classes will help you excel in the global legal field. Tailored lessons focus on practical, real-world applications, to enhance your writing, oral advocacy, and understanding of legal principles in English.

Law Students:
Lessons cover standard LLM modules, providing in-depth understanding of legal English. My lessons help you prepare for exams, write academic essays, and improve your spoken English, giving you confidence to succeed in your studies and future legal career.

Potential topics:
📝 Contract Law: language of contracts, from formation to enforcement
 🗣 Dispute Resolution: techniques and English for negotiations
✍️ Drafting Int'l Agreements: write clear, enforceable contracts
🌐 Internet Law: IP, data protection (GDPR), e-commerce
🌍 EU & Sustainability Law: EU legal framework & sustainability
➕ Arbitration, sports law, space law
🦹‍♂️ Criminal Law: criminal justice terminology

Lawyers & Legal Secretaries:
I help refine your English to communicate effectively and professionally. 
🗣 Present & explain cases: communicate complex legal matters clearly and persuasively
📢 Presentations: build confidence in delivery of complex legal matters
💬 Client communication: understand legalese, plain English, appropriate style
✍️ Drafting: letters, case summaries, opinions etc.

⚖️ TOLES (Test of Legal English Skills)
I’m accredited to teach TOLES, a globally recognised qualification for lawyers to demonstrate proficiency in legal English.

I create a fun, supportive atmosphere - I know people learn best when they’re relaxed and motivated. I take pride in supporting students to develop the language and skills needed to navigate the complex world of law in English. A former legal secretary, I know how essential it is for lawyers to sound professional! 
- Personalised learning
- Feedback + error correction
- Practical real-life exercises
- Modern resources
- Personal online record, accessible anytime

⚖️ Legal English - for practicing lawyers, legal secretaries & law students

Illuminate Programme in Commercial Legal English

A Complete Introduction to the Vocabulary, Accuracy, and Style of Contracts Drafted in English - for international lawyers

TOLES is a globally recognised qualification for international lawyers, to enable them to demonstrate proficiency in legal English skills.

An in-depth, 120-hour course in Teaching English as a Second or Other Language.

A short course on how to teach Business English.

Cambridge Illuminate Programme in Commercial Legal English

A short training in how to help students prepare for the TOEIC exam.

120 hour course involving observed teaching of group classes and four assignments, one of which is a detailed learner profile, assessment and personalised plan

An essential English grammar course for international legal 
professionals which builds accuracy in legal writing and speaking skills.

A Deed Poll is a formal legal document which changes a person's name in court. I am including it to reassure my students that I am the same person as Michelle Groves!

A short course in how to help students prepare to take the IELTS exam.

A three month intensive course which involved creating a portfolio of accurate and correctly formatted legal documents to a high standard. 

Please note, this qualification was obtained before I changed my name in 2019 legally in court, by what is known in the UK as a Deed Poll - therefore, it is in my former name, but I am the same person!

First Class Honours 
Steiner Education is an alternative theory of education, which places importance on 'whole body' learning - engaging students artistically as well as academically, to facilitate a deeper learning experience. 

Please note that in 2019 I changed my name legally in court by what is known in the UK as a Deed Poll, so my degree certificate is in my old name - I am the same person!

For more than a decade I worked in a private bank and various law firms, assisting fee earners and lawyers as a PA or Legal Secretary, in tax, fiduciary, corporate/commercial, property, family/criminal and civil litigation law practices. I am familiar with British legal language, and general administrative tasks such as: email writing, telephone skills, formal business language, creating/amending legal documentation, presentations, bookkeeping, diary management etc.

At iTutorGroup I taught more than 3,000 lessons to more than 5,000 students and had an average client rating of 9.89. I taught general conversation lessons, as well as IELTS, TOEFL and TOEIC training for individual students.

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An essential English grammar course for international legal professionals which builds accuracy in legal writing and speaking skills.