Perception Reassessment Living in a diversity or multicultural country allows me to meet with people from all walks of life. As the range of people that I have to deal with in my daily life is broad. Sometime if there is any unpleasant experience occurs while handling the relationship between nationalities, I would choose to stay away from that particular nationality. I do not know why, may be it is a psychological resistance. In the past, I have tried to escape or find an excuse to avoid direct contact with them. This morning, I think, my judgement or perception have to be reassessed. I have ever deal with a male like Dr K….before. He is a good example of friendly person that I would like to deal with him in the future. As he is so engaging, his talk is slowly and clearly. His voice has power to make client eager to have further discussion with him. This morning I raised a number of questions whether should I take the surgery or not. He explained to me clearly and calmly. My experience told me that he must not bring up in his own country but a western country because his manner and behaviour. I know the way how he handled the customer relationship was not just polite but I felt he had sincere intention from his heart. I am glad to deal with a professional medical staff like him, as he was not just good at his subject matter, but importantly, he understood as a professional staff, he had an obligation to provide professional services in a professional manner. It all came through systemically life training. Thanks for being my specialist Dr K….