Writing test B2 exam Dear Sir/Madam, I am writing in order to complain about your cruise holidays. I passed two weeks in what should have been an exclusive and fantastic cruise but it was not at all. Firstly in your advertisement you wrote about an: "Interesting routes with lots to see" but in real, the routes were too short and there was nothing to see, just an enormous quantity of sea water. in the second place I am sorry to inform you that your cooking was very terrible, food was often not enough hot and the taste was not good. Thirdly there were not enough activities, we only could chose between pool and gym, I would expected to find something else to do. I suggest you to improve your service because, at the moment, it is not as good as you promise on your advertisement. I expect you to change the organized routes at first and then I would appreciate if you could pay more attention on the quality of your food. Hoping that my complain could be a good reason to improve. Thank you for taking this into consideration. Yours faithfully, Giulia