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Stupid politeness in Japanese retail store After some incidents about labor issues, Japanese society has tried to transform themselves into more efficient and productive culture.However, it's easy to say. The government and companies try to reduce working hours by putting additional holidays and prohibiting overwork. The reason is easy to measure but it's really questionable for me this kind of reduction truly improve our productivity. When you visit Japanese supermarkets or convenience store, you can find a cashier never sit down in front of customers.This is the typical our bad culture. Try to behave politely to customers and do what you don't need to do. The worse thing is customers take it for granted and may feel uncomfortable if a cashier sits down. There are many ridiculous behaviour like this in Japanese unique business rules. And I think that's the real issue in Japanese culture. Not overworking. The culture of always dedicating to customer or bosses generates our high-quality service and products however now it damages the life of employees.

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Stupid politeness in Japanese retail stores

After some incidents about labor issues, Japanese society has tried to transform themselves into a more efficient and productive culture. However, it's easy to say easier said than done. ("easier said than done" = common phrase)

The government and companies try to reduce working hours by putting adding additional holidays and limiting working overtime prohibiting overwork. The reason is that it's easy to measure but it's really questionable for to me that this kind of reduction truly improve our productivity.

When you visit Japanese supermarkets or convenience stores, you can find a cashier never sitting down in front of customers. This is the typical of our bad culture. Try to behave politely to customers and do what you don't need to do. The worse thing is customers take it for granted and may feel uncomfortable if a cashier sits down. There are many ridiculous behaviours like this in Japanese unique business rules. And I think that's the real issue in Japanese culture, not overworking.

The culture of always dedicating to customers or bosses generates our high-quality service and products, however, now it also damages the life of employees.


Good notebook. Not being able to sit down is also a problem in the US, but apparently not in Europe. You can see people talking about it here: https://www.reddit.com/r/unpopularopinion/comments/7q93i4/cashiers_should_be_able_to_sit_down_while_working/

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We need to balance the manners among nations because some are suffering of carelessness and others of carefulness. I liked the article. Arigato

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