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The lost phone On a recent holiday you lost a valuable item. Fortunately you have travel insurance to cover the cost of anything lost. Write a letter to the manager of your insurance company. In your letter 1.describe the item you lost 2. explain how you lost it 3. tell the insurance company what you would like them to do Dear Sir or Madam, I am writing to let you know that I lost my mobile phone last Saturday, during my waterfall trip that organised by your company. Because I bought the travel insurance for the trip, I would like to let you know the details of what was happen and the way to solve this issue, which is based on my point of view. The phone that I lost is a brand new black iphone 8 and I bought it just 2 weeks ago. It is covered by a wood protector which looks like an old style audio tape. I realized that I cannot find it after I got on the tour bus coming back home. I tried to call the hotel that I had stayed during the trip but was told they had found nothing. In my opinion, the best way to solve this problem is to get some cash back based on the value. I believe it is reasonable and match the policy. I look forwad to hear from you soon. Please let me know if it is possible. Sincerely yours, Leon

IELTS 10 General Training Reading and Writing Test A Task 2 Writing Tast 2 (used 48 minutes, 229 words) In many countries, the amount of crime is increasing. What do you think are the main causes of crime? How can we deal with those causes? The crime rate increasing in many countries has never been so obvious during recent ten years. To tell the true reasons of this phenomenon is very important. In my opinion, there are three main problems that lead to the high rate of crime. First, people are losing jobs. Due to many uncontroable factors, such as war and economic problem, companies in many countries cannot make enough profit. In order to keep alive, managers have to reduce the number of their employees. Then, poor quality of education cannot teach students to achieve their life goals properly. Young generation is exposed under violet video games, meaningless entertament and unhealthy films. In that way, teenagers have missed their best oppertunity to build their skills at a early age. Last but not least, economic problem make residents poor. One percent of population owns ninty percent of wealth, which means unbalanced economic development has taken people's right to live with enough money in their pockets. apparently, illigal ways has been used to grab money. To reduce the enormal rate of crime, The government should strengthen the high education, giving young people more chances to broaden their horizons so as to earn lives by theirselves. It is also important that measures should be taken to rebalance the salary of each individuals. By increasing employment rate, government should make everybody afford to their own lives.

IELTS 10 General Training Reading and Writing Test A Writing Tast 1 (used 28 minutes) You are going to another country to study. You would like to do a part-time job while you are studying, so you want to ask a friend who lives there for some help. Write a letter to this friend. In your letter 1. give details of your study plans 2. explain why you want to get a part-time job 3. suggest how your friend could help you find a job Dear Mike, Finally I am going to Canada to complite my post-secondary study of Fitness. I write to ask you to help me find my future part-time job. As you know, I am a super fan of working out. It is my dream to become a personal Trainer for a long time. During the next two years, I will learn many useful knowledge to realize my career goal. To get a part-time job in a local gym seems a good way to help me get envolved in the fitness industry at a early time. Besides, I could make some money to reduce the economic burden of my family. It has been five years since you came to this beautiful country. I believe you have been familiar with the daily life here and you must have known many effective ways to find a proper job. I am looking forward to meet you in a brand new place sharing the stories for these years. Yours, Leon Please grade me if it is okay, thank you!