Are these sentences correct ?? Thank you for the help 😀 Mr. L did online shopping on 27th September. The driver didn’t call Mr. L when the parcel arrived. Instead, he put the parcel to the semi-outdoor space. The parcel was damaged from rain. Therefore, Mr. L called the store then the store responded that they will sent staff to his home to help him exchange the product for another one at 19:00 on 1st september. However, the staff didn’t show up. Mr. L was upset with delivery service. (The call center center has passed on the information to manager to provide preferential treatment to this case. Please follow up with this case, thank you! )

Please help me to correct these sentences, Thank you A customer found a fly inside the bread when he was eating it. There are 3 actions for making better. 1. Put the bread into a bag with tape immediately to prevent any other foreign matter from entering the bag, and check the quality of the product before selling. 2. Increase the effectiveness of integrated pest management. 3. Strengthen training for managers on how to handle customer complaints constructively.