A doctor's office has its own fast routine: check-in, forms, the nurse, the doctor, and checkout. When you feel sick, fast questions are even harder to follow. Many learners also translate directly and say "I am having cold since one week," "My throat is paining," or "Give me medicine." In this lab you will hear one invented appointment and decode every exchange. In this episode: • How to listen • The scene, first half • The scene, second half • Key phrases from the scene • Comprehension questions • Practice • Self-check questions with answers Key phrases from this episode: I have a ten-thirty — I have an appointment at 10:30 (neutral) insurance card — the card for your health insurance (neutral) Have a seat — please sit down (polite) Come on back — follow me (casual, polite) What brings you in? — why are you here today? (polite) my throat's sore — my throat hurts (neutral) hanging on — lasting longer than normal (casual) follow-up — a second visit to check progress (neutral) Feel better! — I hope you get well soon (casual) Season 2 · Real American English: the complete spoken course for learners worldwide — accent, everyday grammar, prepositions, articles, phrasal verbs, idioms, slang and real conversations at home. Listen, repeat out loud, then take the 52-question quiz. Audio voiced with AI from an original script by Dr. Rashmi R Nair.