You recently traveled on a train which arrived very late, and then you faced many problems. Write a letter to the owner of the company. In your letter, you should tell: – where you were going – what problems you faced – what action you would like the owner to take Dear Sir or Madam, As a frequent rail traveler, I feel that I have a fair understanding of the problems one might encounter when traveling by train. But I recently traveled on a train from Tianjin to Beijing which arrived very late. Then I faced many problems: there was no subway and bus, and taxi service was also busy because many people were stucked in the railway station. I had to stay in the station for the whole night. I read from your official website that if the train was over one hour late, compensation can be paid into our bank account. My card account number is xxxxxxx. Yours faithfully, X