Translate into business Japanese? Good day japanese friend! I screwed up bad at work and would like to explain and apologize for what happened, would you help me? I would like to know how would you translate the following apology into a formal / business Japanese speech. . "I would like to deeply apologize for the connection inconvenience we experienced on our previous appointment. I could not resolve my local internet connection, making it impossible for us to start the previous meeting. I would like to thank you very much for the trust you deposit on us, and thank you also for joining today's call. I am confident we can have all your concerns resolved." Thanks for your kind reply!