This vocabulary set introduces common words and expressions used in office environments for interview prep

Workplace Communication and Administrative Skills Vocabulary

To put things in order so they are easy to find or use.

Example: I organize files and documents for the team.

To decide which tasks are most important and should be done first.

Example:
I prioritize urgent requests before routine tasks.

To plan appointments, meetings, or activities.

Example:
I schedule meetings for my manager each week.

To organize people or activities so they work together smoothly.

Example:
I coordinate events with different departments.

To make plans or preparations for something.

Example:
I arrange travel and accommodation for staff.

To be responsible for overseeing tasks, people, or resources.

Example:
I manage multiple projects at the same time.

To keep something in good condition or up to date.

Example:
I maintain accurate records and databases.

To add new information or make something current.

Example:
I update the customer database regularly.

To monitor progress or keep a record of something.

Example:
I track project deadlines and milestones.

The date or time by which something must be completed.

Example:
The report must be submitted before the deadline.

To answer questions or requests for information.

Example:
I respond to customer inquiries by email and phone.

To give details, facts, or explanations.

Example:
I provide information about company services to visitors.

To help guests or clients when they arrive.

Example
I assist visitors and direct them to the correct office.

To receive and respond to telephone calls.

Example:
I answer phone calls and transfer them when necessary.

To share information clearly and professionally.

Example:
I communicate effectively with clients and colleagues.

Helping customers and ensuring their needs are met.

Example:
Good customer service helps build positive relationships.

Clear, respectful, and appropriate communication in the workplace.

Example:
Professional communication is important when dealing with the public.