Key terms and phrases for effective communication with colleagues and managers in professional settings.

Essential Workplace Vocabulary: Communication and Interaction at Work

A polite word or sign of welcome or recognition, used when meeting someone or starting a conversation.

A person with whom one works in a profession or business.

A person responsible for controlling or administering an organization or group of staff.

The competence or skill expected of a professional; maintaining a professional attitude and behaviour.

The action of formally presenting oneself or someone else to another person.

The action of helping someone with a job or task.

The action of making a statement or situation less confused and more comprehensible.

A piece of work to be done or undertaken, often as part of one's job.

A division of a large organization dealing with a specific area of work.

A duty or task that you are required or expected to do as part of your job.

A parting phrase used when leaving or concluding a conversation.

The function or part played by a person in a particular situation, especially in the workplace.

An expression of goodwill or welcome upon meeting someone.

A feeling of deep admiration for someone or something elicited by their abilities, qualities, or achievements.

The act of showing good manners and consideration for others.

To make a statement or situation less confused and more comprehensible.

To suppose something is true without having evidence.

A person engaged or qualified in a profession; also refers to showing a high standard of competence.

A statement or account that makes something clear.

To work jointly with others, especially in a professional context.

Information about reactions to a product, a person's performance of a task, etc., used as a basis for improvement.

The quality of reacting quickly and positively.

The latest time or date by which something should be completed.

Advice or information aimed at resolving a problem or difficulty, especially as given by someone in authority.