Most professionals can hold a conversation in English. Far fewer can control a meeting, handle a difficult client, build a network that actually opens doors, or navigate the unspoken rules that decide who gets promoted. Over four weeks we examine the four workplace skills that separate competent professionals from influential ones. We start in the meeting room, where language and behaviour determine who holds the floor. We move to client relationships, where loyalty and profit are rarely the same thing. We look at professional networking, and whether the connections you make are genuine or just transactional. We finish with office politics, the subject nobody discusses openly, but everybody needs to understand.