Would anyone correct an email I have sent
Mr Varela
Could you please double check the attachment which was sent with the invoice duly paid with all the facilities charged.
My concern does not refer to the facilities taxes charges which are clearly known at the moment of the booking. My request refers that we have been charged for the facilities when we checked out by the credit card Visa Infinite end XXXX and I was also charged the amount of usd 240,98 in my Visa Platinum credit card end XXXX.
Keep waiting for your return.
Regards,My first email sent:
attn: Hotel Manager / Mr. Varela
Dear Sirs,
As requested, I am sending this email in order to be reimbursed in the amount of US$ 240,98 resulting from undue charge in my Visa Platinum credit card - end XXXX under name SANDRA BARROS processed on 09/11/2014. (see attached)
Our account balance was paid at the moment of the check out by Visa Infinite credit card - end XXXX under name VALERIA XXXXXXX in the amount of US$ 152,46.(see attached).
Looking forward to hearing from you as soon as possible.
Regards,