There are so many ways in each way of speaking, both in the formal and informal ones. In the casual form, there are several level, for example, from the one sounds friendly until the one sounds rude, it's a bit complicated. However, in general, it is distinguished "using です/ます or not. I'd like to recommend the learners to learn the formal form first, then getting accustomed to the casual form is better in my opinion, not to speak rudely.