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newsletter - first issue speech
Dear All Residents,
We would like to extend our warmest welcome to you at ABC Estate. Through this first issue, we would like to review the activities organized by ABC Estate Club over the past 9 months and to enhance communication with all residents.
In the past few months, it was necessary to mention the establishment of The Owners’ Committee of ABC Estate on 24 Jan 2015 and we will continue to work with the owners' committee to enhance the quality of our service. In the future, we will launch more fruitful activities to all of you so as to bring our residents fun and happiness. Finally, there is The Parkside News to share some kind reminders of the flats.
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chairlady's speech
All resident of ABC Estate, I am honor to be Chairlady of the first of The Owners’ Committee of ABC Estate. Through this newspaper, we hope all residents can acquire the operation of The Owners’ Committee and Customer Service Center and the surrounding of the estate in order to improve the management service and maintenance of the estate. In order to create a beautiful home, your valuable comment and response is welcomed.
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complaint letter reply (replacement of lock)
We refer to your email yesterday and have some confusion on it. As a property manager, we are responsible for repairing / replacement of common facility but not for private facility. As a general practice, we will assist unit owner when he has difficulty to open his main entrance door and provide contact information of locksmith in case the lock is broken. For duplicating key, we already posted your contact information of locksmith at our concierge. We are welcome to have a quotation for the replacement of lock and will send to unit owner in case he needs and will remind him the price will vary according to time and stock.
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Valentine's Day
Yesterday was Valentine's Day but I did not make any celebration. I were married for 17 years and got a son. In the past, we only celebrated on our birthday and wedding anniversary but not on Valentine's Day. It was too expensive to celebrate and purchase gift. I just sent a what's app to my husband for celebrating. We are just a normal couple. What a special yesterday! It was my son. When he came back from school, he hold his nose for almost one hour as he was nose bleeding. It took all my concentration and yesterday was a normal day for me.
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