Everything in this series comes together in real conversations. This lab presents a complete, invented office video call between an international project manager, Sarah, and an Indian team in Bengaluru: Ravi (team lead), Priya (developer), Arjun (tester) and Meena (senior manager). What you will learn: • The call, first half • The call, second half • The call, closing • Sound features to notice • Pragmatic features to notice • What sarah did well • Comprehension questions • Listening strategies • Self-check questions to test your ear Level: B1–B2. Self-study: listen, then take the quizzes. Audio voiced with AI from an original script by Dr. Rashmi R Nair.