Huh? What? We've all experienced it. You don't understand what someone just said. How do you politely tell the speaker you didn't understand? What do you ask? How do you ask it? In this Class you will Learn and Practice: -How to identify WHY you don't understand -Selecting the right clarifying question(s) -How to be respectful and polite when asking your clarifying question(s) - tone of voice and intonation -Who is responsible for clear communication (the speaker or listener) -Learn how group size and authority of the speaker can affect which clarifying questions you ask and when you can ask them -Learn how word phrasing and intonation can change the meaning of a clarifying question

-Feel more comfortable in identifying why they don't understand -Feel more comfortable in selecting, wording, and asking a clarifying question- -Understand how culture, group size, and power differentials can change your- questions -Walk away with a list of questions you feel comfortable using and know when you can use them