How to write a formal e-mail in english? (2)

Here is the second part of my e-mail:

Second, The idea that BlackBerry devices are given by too all sales reps was not approved as not only due to the prohibitive cost . It will cause financial problems and also creating new challenges for the Sales Department in handling hundreds or thousands the enormous amount of daily reports flooding in per day.

Last, Your recommendation of forwarding immediately any complaints to some relevant departments is an excellent suggestion. By This way, they can be dealt with most efficiency by the  responsible departments can be up-to-date with customer’s concerns and solve as soon as possible.

In conclusion, we agreed some of your recommendations as above pointing-out We are most grateful for all these suggestions. If I can offer any further advice or assistance, please do not hesitate to contact me.

Kind regards, Sincerely,

WCH’s Communications Director,

WCH

Thank you for reading :)))