Business English Tip: What to Do When You Don’t Know How to Respond It happens to everyone — you get asked a question and your mind goes blank. Here’s how to handle it professionally: Take a pause – It’s okay to think before you speak. Use fillers like: “That’s a good question…” “Let me think for a moment…” Ask for clarification – If you’re not sure what the other person means: “Could you clarify what you mean by…?” “Do you mean…?” Paraphrase the question – Restating it buys you time and shows you’re listening. “So, you’re asking about our marketing strategy, right?” Be honest (professionally) – If you don’t know the answer: “I’m not sure, but I can check and get back to you.” “That’s outside my expertise, but I can find someone who knows.” Redirect the focus – Share what you do know that’s related. “I’m not familiar with that model, but I can tell you about…” Remember: In business, how you handle uncertainty can matter as much as the answer itself. Stay calm, polite, and confident.