if you are a owner of the restaurant, how do you apologize with a client by email who had a bad experience in your restaurant? Dear Client, I read your email and the only thing I can say is “I am so

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rumbero melo

if you are a owner of the restaurant, how do you apologize with a client by email who had a bad experience in your restaurant? Dear Client, I read your email and the only thing I can say is “I am sorry too much”. I talked to the waiter served you the last night when you came to my restaurant and he said me that he was angry due to struggles with the kitchen chief and I had an unacceptable behavior. They are very sorry. In addition, both want to apologize personally. Nevertheless, I know them from ten years and I know they are great professionals and I think I come up with something can solve the situation. I invite you and your wife a free dinner this Friday night and all of us will be there to give you an experience you will never forget. I look forward your answer. Respectfully, the restaurant owner

9 мая 2022 г., 19:19

Исправления · 1

Приглашенный

Dear Patron, I would like to extend my deepest apologies. I've spoken to the waiter and staff that served you during your visit, and they have acknowledged that their behavior was unacceptable. They have also been reprimanded. Nevertheless, I would like to invite you and your wife for a free dinner this Friday night so that we may redeem your previous experience. I look forward to your answer. Respectfully, "name of the restaurant"

10 мая 2022 г.

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