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Minesh baxi
I bought credits, then the teacher declined though she did not tell me that when we had the trial lesson. She says she is too busy. I did book the time slots she had available. How do I get a refund?
21 февр. 2021 г., 3:27
Ответы · 9
You don't pay for the lesson until you have confirmed that it has taken place. This is usually immediately after the scheduled finish time.
21 февраля 2021 г.
I had similar a similar thing happen. I believe they don't refund money, but your credits will be refunded to use with a different teacher or lesson.
21 февраля 2021 г.
Hola Minesh, cómo estás?
I’m sorry to hear!!
You can contact the customer support.
Or you can try to find other teacher and use the credits with the new one.
Saludos,
21 февраля 2021 г.
From my experience you can just use the credited money towards another lesson, but if you don’t want to do that I would contact customer support.
21 февраля 2021 г.
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Minesh baxi
Языковые навыки
английский, испанский
Изучаемый язык
испанский
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