Remembering my childhood It is not unusual. Your first day ever at the elementary school will probably be an important moment at the time you are a child. For me, it was both special and terrifying. I remember having no idea what was going on to me once my parents left me to the place I would spend several years from my childhood, completely new and strange for me till then. However, that specific day taught me more than I was could be aware at the time. Picture that: You are a 6 years old girl who can’t even imagine being separated from your parents not knowing when they are coming back for sure. Even though I had been to the infant’s garden the previous year, on my first day in the new school I couldn’t help but start crying and thinking I had just been abandoned. My teacher at the time, Ms. Marisa, was very patient and really helpful. Looking back, I realize that what helped me most was the fact that she talked to me as I was an adult, capable to understand whatever was needed to be said. I never forgot the moment she explained that being apart from my parents would occur repeatedly in my life, just because it’s the natural cycle and I would need to get used to it accordingly. I was able to pass that day with no more tears. As Ms. Marisa predicted, I did have to be in the world without my parent's support plenty of times. But from that day on, I was not afraid anymore. I could enjoy my childhood and teenage years in a more autonomous way, knowing that I was a unique person and face new and terrifying moments it is part of growing up. Whenever I think about my first day at elementary school I feel grateful for having a teacher who treated me with respect but also told me the truth about life. Considering my adult life, I would say that I have learned my lesson.

Formal report about a health campaign Background Some previous studies have discussed the matter of the diet currently provided in Brazilian schools. Numerous students have their feeding at school based on junk food, containing high levels of saturated fats and sugar, as well as not sufficient fibers and protein. Moreover, the role of parents in the development of eating habits seems to be essential. Only a few children are encouraged to maintain a healthy lifestyle and advised to care about the nutritional quality of the food. Given this scenario, an idea for a campaign focused on improve children's eating habits at schools emerged. Research with over 200 parents was carried out between May and June of 2020, to investigate the feeding habits at school and the proposal viability. This report aims to present these findings. Findings Although most children are not getting a balanced diet, the parents are concerned about what they eat, both at home and school. 62 percent of the respondents would like the school to provide healthier food to students; The younger the children, the greater the concern of parents. For those students up to 8 years old, 67 percent of parents rather offer only homemade food. They claim not to trust the quality of the school's food; As might be expected, only 21 percent consider having a wholesome diet. Regarding our campaign proposal, overall, the interviewees say that they see it working if they are not asked to bear any cost. 81 percent considered providing a cooking class at school as an excellent idea. The remaining 19 percent do not think it would help the children. 74 percent said that the children do not eat vegetables as much as they consider it is necessary. Interestingly, the parents are keen to be involved in the campaign if they are asked to. 62 percent has agreed to take part in the campaign as a volunteer. Recommendation Not surprisingly, schools and parents are not prepared to offer edibles according to the children's needs. Overall, the campaign proposal was accepted by the respondents. Parents are willing to make an effort to allow a well-balanced diet for their children in schools. We recommend implementing the cooking class program, with selected organic products. To verify the program's viability, a study with restaurants and local producers near the schools is mandatory nevertheless.

Formal report about a health campaign Background Some previous studies have discussed the matter of the diet currently provided in Brazilian schools. Numerous students have their feeding at school based on junk food, containing high levels of saturated fats and sugar, as well as not sufficient fibers and protein. Moreover, the role of parents in the development of eating habits seems to be essential. Only a few children are encouraged to maintain a healthy lifestyle and advised to care about the nutritional quality of the food. Given this scenario, an idea for a campaign focused on improve children's eating habits at schools emerged. Research with over 200 parents was carried out between May and June of 2020, to investigate the feeding habits at school and the proposal viability. This report aims to present these findings. Findings Although most children are not getting a balanced diet, the parents are concerned about what they eat, both at home and school. 62 percent of the respondents would like the school to provide healthier food to students; The younger the children, the greater the concern of parents. For those students up to 8 years old, 67 percent of parents rather offer only homemade food. They claim not to trust the quality of the school's food; As might be expected, only 21 percent consider having a wholesome diet. Regarding our campaign proposal, overall, the interviewees say that they see it working if they are not asked to bear any cost. 81 percent considered providing a cooking class at school as an excellent idea. The remaining 19 percent do not think it would help the children. 74 percent said that the children do not eat vegetables as much as they consider it is necessary. Interestingly, the parents are keen to be involved in the campaign if they are asked to. 62 percent has agreed to take part in the campaign as a volunteer. Recommendation Not surprisingly, schools and parents are not prepared to offer edibles according to the children's needs. Overall, the campaign proposal was accepted by the respondents. Parents are willing to make an effort to allow a well-balanced diet for their children in schools. We recommend implementing the cooking class program, with selected organic products. To verify the program's viability, a study with restaurants and local producers near the schools is mandatory nevertheless.

A letter of complaint Dear Sir / Madam, Following my call this morning, I would like to explain again about what were the issues I faced regarding my last purchase on your website. At 14th March, I bought a mobile phone from you and I think it’s worth to tell you the reason for my buying. My mother’s birthday was coming closer, it would be on March 23. Since the website states that the delivery term for this kind of product usually takes four days, at tops, I had no doubt buying the present. I knew I would have the product with me way before my mother’s birthday. Nevertheless, what was my surprise when after 4 days the mobile hadn’t arrived. In order to know what was happening, I tried to chat with a member of your support team but my attempt was not successful, which leads me to ask you why to keep such a horrible service like that if it doesn’t work at all? After tried to contact the chat helpline, I called you. And to make matters worse, the service I have received it was not any better than my previous experience with your customer line. They weren’t able to tell me where my product was and why it was taking so long to be delivered. Prior to that, I was told to wait until the next day and then they would return me with a solution. In fact, they assured they would give me all the possible explanations for the delay. But this has never happened. And today, 22th March, which means my mother’s birthday is tomorrow and seemingly she won’t be gifted with the mobile I bought her. Unfortunately, when it comes to solving the problems of your customers it seems that your efforts aren’t the best. Having said that, I’m writing this email because I request for the resolution of this matter and, as compensation, I feel that I should be gotten a gift voucher. Yours faithfully, Bruna.

Why is misogyny still a thing? Have you ever thought to yourself why on earth a man was supposed to be a better sort of human and be granted with more rights than a woman? If you’ve never considered this subject as something that deserves your attention, this is for you. I’d like to talk to you, honestly. This whole question might seem not a surprise if you’ve ever tried to understand why we live in a patriarchal society, but I reckon it’s important to write this here. If you could only reflect on one thing about this text, this is your takeaway: We’ve not always been living in a society that undermines women and overrate masculinity. Back on the first steps of our occidental society, because of the power to give birth, women were perceived as more valuable than men. Our culture, worldwide, is totally based on misogyny and sexist ideas. From the moment we born to when we are able to distinguish what we should stand for, we are overwhelmed to a patriarchal culture and the related patterns. This reflects not only in women’s lives but also in the way men treats and think of a woman. Domestic violence, pay gaps, gender discrimination and so on. The list is big and, unfortunately, depicts some of the things many women may face through their lives. When it comes to gender discrimination and misogyny, it’s truly important for us to talk to each other and reflects on our attitudes the most we can. We have a long way ahead and change doesn’t come out of sudden and it’s never been easy. Yet, that’s plenty we can do to replace our reality, for a world that is fair and peacefully.

The designer's role Design can both improve or get in the way of people’s life. It can bring money to the business or be the responsible for obliterate an idea. Part of the designers I’ve met are focused on designing stuff for people they don’t know, without deeper knowledge of the problem. I realized my role as a designer is try to present solutions for real people realities, something true and helpful.

Problems and suggesting solutions Why don't you check if there's any Airbnb room available for the time you're there? There are so many nice places to stay in NYC, lots of them for a reasonable price. If I were you, I would definitely check on there. People in my work are so noisy and loud! I can't focus on my job because there's always someone talking out loud or discussing with others. Anyone who has already faced this and relate to this situation? I'd suggest you to try to make use of something that permits you to avoid listening to them. Have you ever tried to use headphones while doing your job? Maybe this could help you focus on what you need to, even with music playing in your ears.

Who I am at work A resourceful and hands-on professional with 5+ years experience in user interface and user experience design. I’m passionate about creating products, services, and meaningful experiences through a human-centred approach. I’m also keen to use my skills as a framework to conduce projects focused on make people’s lives better, through innovation and Design Thinking methodologies.