2019 - 2021
English teacher Cursos Libres de Lenguas Extranjeras-Improved oral and written comprehension skills.
-Created a vibrant learning atmosphere through interactive exercises and discussions.
-Adapted diverse teaching methods to boost student focus.
-Applied differentiated teaching methods to meet varied student needs.
-Engaged with students through conversational language, simplifying curriculum into relevant understandable information.
-Provided individualized feedback and guidance to the students to improve their performance.
2022 - 2022
Bilingual Agent Teleperformance-Handled customer complaints, providing appropriate solutions to guarantee positive outcomes.
-Answered customer telephone calls promptly and improved on-hold wait times.
-Assisted customers with varying questions using product knowledge and service expertise.
-Maintained excellent working relations with numerous external clients, providing up-to-date banking details and transaction information.
-Daily reviews of pending cases to diligently track and follow up on unresolved issues.
2022 - 2023
Cummunity Tutor Italki