Transcript B: Excuse me. May I pass you? My seat’s next to yours. A: Oh, sorry! Go ahead, please. B: Hello. How are you? I'm Zo. A: Hi! Nice to meet you. I'm Michelle. B: I'm sorry. Your name again, please. Slowly. A: Michelle. B: Michelle. A: That's it. But please call me Shelly. B: Shelly. Nice to meet you. A: Nice to meet you too