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AI and robot technology has been dramatically developing, and several jobs are under pressure of disappearance. I'd say the typical examples are cashiers, drivers and customer service because of their repetitive nature and emerging applications. It is not rare for supermarkets to have only a few cashiers now. Smart checkers assist customers pay for the items there. Similarly, there will be many self-driving automobiles with AI in the near future. Governments and concerning industries, such as logistics and insurance have been working on the road regulation changes for AI driving cars. Another potential opening for AI and robots is customer service staff with simple repetitive tasks. Chat bot has been adopted by many companies and answering inquiries on the webpage day and night. Voice recognition improvement will enable AI call centres soon.
2024年6月15日
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