1. Hi folks 随性的开场称呼/大家好
2. At this point 目前
3. Submit a ticket 提交问题
4. The following is/Below is 以下是..
5. As you have stated 如同你所说的
6. Please note that 提醒收信者注意某件事
7. As of 某件事物开始的时间
8. If necessary 如有必要