Michael is an incredibly pleasant and likeable person. I reached out to him yesterday and already received a very friendly reply this morning. He is flexible with scheduling, which makes planning lessons easy. His language skills are excellent, and he genuinely wants to focus on my personal learning goals. He speaks at a very comfortable pace, has a great sense of humour, and is happy to tailor the lessons to what I need. He is clearly very experienced and remarkably patient. I'm very grateful to Michael for his competent, warm and friendly approach. Highly recommended!