Hello new members of Italki! You're wanting to improve your learning language but you're new to Italki and are not sure how it works. Do you want free language exchange OR help from a tutor or teacher? If you want free language exchange you can go to the community message board and look for a language partner that way. Post a message stating where you're from and your target language and that you're looking for free language exchange/language exchange partner. If you're wanting help from a tutor or teacher you should watch their intro video and read their tutor profile. Also a good idea is to make sure your profile is accurate. Make sure it mentions your learning language and where you're from/living. I think when people first join the site they may just select the default settings for their profile but if you're looking for a tutor or teacher sometimes that tutor or teacher will want to know more about you (where you're from/your language that you're learning).