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Everyone makes mistakes and it’s important to know what to say or write to structure an apology.
You should say what you’re apologizing for, admit the mistake you’ve made and explain what happened and the reason for your mistake. Say what you’ve done or what you’re going to do to correct the mistake.
Apologizing and admitting fault
I’m so sorry I…
I have to apologize for…
I can imagine you must be very… about…
It was my fault/mistake.
I didn’t mean to…
Saying what you’re going to do about the mistake
In the future, I’ll ensure / make sure that I…
I’d like to make it up to you by…
Will you let me…to make up for my…mistake?
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Dealing with your mistakes
21 giugno 2024
0
2
Many of us have a preferred way of dealing with conflict. However, the way you respond to conflict should depend on the situation. So, take time to consider the situation and decide on the best way of dealing with that conflict.
Giving in:
You’re probably right.
I’m happy to do it your way.
Avoiding:
I’d prefer not to talk about this now.
I’ll leave it to you to decide.
Forcing:
Let me tell you how this made me feel.
This is what I think we should do…
Compromising:
If I (do this) can you (do this)?
I’m happy to agree on (this) if you can (do that).
Working together:
I’d like to hear your side of things.
What do you think is the best way forward?
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Managing conflict phrases
21 giugno 2024
0
2
To sound more natural try using these in informal situations.
Yo
Hiya
Whatsup?
Howdy
Hey hey
Follow me for more tips.
https://www.italki.com/en/teacher/13365914
How to Say Hello Like a Native Speaker?
20 giugno 2024
4
2
Who wants cake? Today's episode will discuss the expression "piece of cake".
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Want to improve your listening and speaking skills? Learn with your new favorite teacher:
https://www.italki.com/en/teacher/23000150
Music from: Oneul
Wyn's Way to English - "Piece of cake"
17 giugno 2024
0
2
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