BUSINESS ETIQUETTE | GREETINGS AND INTRODUCTIONS. It is a common courtesy to greet both customers and visitors to your business in a friendly and professional manner. It is also common sense that most companies expect their employees to act professionally and to pay great attention to how they greet visitors. In any business situation, but especially in an international setting and when communicating in a foreign language, it is imperative that you also pay attention to the societal norms of different cultures and their customs. For instance, in most western cultures, the handshake is a common greeting which is also used to conclude business dealings. In American culture, the handshake is a sign that a deal has been agreed upon by all parties, and politicians from all countries vie for the obligatory handshake photo opportunity with visiting dignitaries. Learn more about the handshake and other greetings in episode 2 of BizPod. Book a lesson with Paul: https://teach.italki.com/teacher/1657616 Book a lesson with Rachel: https://www.italki.com/teacher/1394345