Community Policy
(Last Updated on 31 August, 2020)

In order to ensure that the italki Platform is a safe place where language learners from all over the world can connect with one another and help each other learn a language, all Members must read and agree to be bound by these community policies ("Community Policy"). Capitalized terms (including the term "italki") used but not defined in this Community Policy have the meanings ascribed to such terms in our Terms of Service, which is available at (the "italki Terms").

Community Conduct and Content Policy
In addition to Section 11 (Restrictions) of the italki Terms, italki does not tolerate any of the behaviors described below:
  1. Spam: Do not send the same message to multiple Members or repeatedly post the same message in the post, exercise, question or other sections of the italki Platform.
  2. Commercial Advertisements: Do not contact other Members for commercial purposes without their consent. In addition, do not create posts or comments that are solely for commercial purposes since this detracts from, and does not add anything of value to, the language-learning community.
  3. Search for a Romantic Relationship: Do not contact other italki Members for dating, or to find sexual partners. This is improper conduct, and might be treated as harassment.
  4. Harassment, Bullying, or Stalking: italki does not tolerate harassment, bullying or stalking. italki may, at its sole discretion, take action on the reports of harassment, bullying and stalking. Repeatedly messaging another user with unwanted friend requests or messages is harassment.
  5. Impersonation: Do not claim to be another person, or seek to mislead others as to your identity by copying another Member’s avatar, using a user name that is misleadingly similar to another Member or otherwise posing as another Member. Do not create a false presence for an organization.
  6. Personal Information of Others: Do not post on the italki Platform other people’s personal information, such as phone number, private email address, physical address, credit card number, passwords and/or any other similar personal identifiable information.
  7. Threat of Violence: Do not threaten violence towards other people, or use the italki Platform to organize, promote, or incite acts of real-world violence or terrorism.
  8. Hate Speech and Offensive Language: Do not post any content, send any messages or otherwise take any actions on the italki Platform that attacks others based on their body size, personal appearance, level of experience, race, ethnicity, nationality, religion, gender, sexual orientation, disability or medical condition.
  9. Sexually Obscene Content: Do not post any pornographic content, any sexually explicit content or any content that display nudity.
  10. Pirated Content: Do not post any content infringes any third party’s intellectual property rights.
  11. Self-Harm: Do not post any content that promotes or encourages self-harm such as self-mutilation, eating disorders, drug abuse or suicide.
  12. Defamation: Do not post any content on the italki Platform that is intended to, or would reasonably be expected to, harm italki or our brand, including the images and reputations of our employees, agents, and officers.
  13. Political or Religious Discussions: Do not initiate or participate in discussions or post images that relate to political or religious events or groups. Politics and religion are sensitive topics that often lead to polarizing and hateful comments. It is our position to not have these types of discussions on a site that is meant for language learning.
Reporting Violations

We rely on Members to let us know when violations of the Community Policy occur. We do not actively monitor the italki Platform for offensive content or other violations of this Community Policy.

If you believe that a violation of this italki Community Policy or other italki Policies has occurred, please report the violation to us via Submit a Request. If you see a post or comment that violates the Community Policy or other italki Policies, please use the "report" button to let us know.

Learn more about reporting abuse.

Actions we may take in response to a violation of this Community Policy include but are not limited to:
  • Remove the violating content;
  • Suspend the italki Account of the Member that committed the violation; and/or
  • Terminate the italki Account of the Member that committed the violation.