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Soft Skills: Difficult discussions

English

B1

60 mins

6 spots / class

Topic category

Business and career-Professions & careers

Class description

This session focuses on how to navigate difficult conversations with confidence and clarity. Participants will learn why these discussions feel challenging, how to manage emotions, and how to communicate openly without escalating conflict. Practical strategies such as active listening, “I” statements, and staying calm under pressure will help participants handle sensitive topics more effectively and maintain healthier relationships.

After this class, you’ll have learned

This session focuses on how to navigate difficult conversations with confidence and clarity. Participants will learn why these discussions feel challenging, how to manage emotions, and how to communicate openly without escalating conflict. Practical strategies such as active listening, “I” statements, and staying calm under pressure will help participants handle sensitive topics more effectively and maintain healthier relationships.

Class material

* Learning materials will be available after purchase.

Meet your teacher

Kudzai

Legal & Business English Coach for Lawyers, Professionals and Business Executives

I have helped my students pass their job interviews, secure promotions, deliver inspiring and engaging speeches by developing storytelling and presentation skills and I've assisted business owners expand their business to English-speaking countries by improving their language skills. I enjoy one-to-one English lessons. In this setting, I can identify more clearly individual needs and modify the course accordingly. It's great to see students achieve their goals as a result.
Note

1.

You must be 18 or above 18 to attend this class.

2.

You can cancel and refund this class up to 24 hours before its start time.

3.

The teacher may cancel this class if less than 2 spots have been booked.

4.

Some teachers may include a 5-minute break in the class time.

5.

The class will take place on Zoom.