Search from various English teachers...

Case Study: Customer service excellence at Amazon

English

C1

60 mins

5 spots / class

Topic category

Business and career-Business strategies

Class description

This discussion is aimed at upper-intermediate and advanced students who want to talk about customer service excellence with a special focus on Amazon. Analysing case studies is a useful tool in language learning because it provides learners with authentic examples of language usage in specific contexts. Additionally, it helps learners to analyze and interpret information, fostering critical thinking skills. Materials will be given to prepare you for the class.

After this class, you’ll have learned

Learn how to express your opinions using real-life case studies. Use criticial thinking to deepen the discussion with other participants. Learn specific business vocabulary based on a business topic.

Class material

* Learning materials will be available after purchase.

Meet your teacher

Julian Business

Master business communication skills to speak more clearly and confidently!

Note

1.

You must be 18 or above 18 to attend this class.

2.

You can cancel and refund this class up to 24 hours before its start time.

3.

The teacher may cancel this class if less than 2 spots have been booked.

4.

Some teachers may include a 5-minute break in the class time.

5.

The class will take place on Zoom.