I've had the habit of shopping online for over 20 years. So, I witnessed the whole development of ecommerce. At the very beginning, most people didn't believe this new business model, they tended to go to brick and mortar stores to buy things, especially for clothes. The clothes sold in physical stores were usually very expensive, but were cheaper online. I started shopping online due to the lower prices; for the most essential needs. Then a good reputation was built for online shopping. As shopping online rapidly developed, more and more brick and mortar stores closed. Many people lost their jobs, but new jobs were offered, such as express delivery and there's a big amount of deliverymen. Nowadays, not only clothes, but also food can be bought online. The reduction of shopping time makes online shopping as convenient as shopping in bricks and mortar stores, but in much lower prices. Nevertheless, whether or not the items bought online fit the customers well or not is still a problem. Though many online shopping APPs allow customers to return items without any reason in seven days, the cost accrued during the return is another new problem. This new problem makes the quality of goods worse than before.

I have got the habit of shopping online for over 20 years. So I witnessed the whole development of online shopping. At the very beginning, most people didn't believe this new business model, they tended to go to a bricks and mortar store to buy things,especially for clothes. The clothes sold in bricks and mortar stores were usually very expensive and lower price online. I started shopping online due to the lower prices for the most essential needs. Then good reputation was built for online shopping . As shopping online developed rapidly that caused more and more bricks and mortar stores to close down. Many people lost their jobs, but new jobs were offered for more people, such as express delivery and the big amount of deliverymen. Nowadays, not only clothes, but also food can be bought online. The reduction of shopping time makes online shopping is as convenient as shopping in bricks and mortar stores ,but much lower prices. Nevertheless, if the items bought online fit the customers well or not is still a problem. Although many online shopping APP allow return of any items without any reasons in seven days, the cost of return is another new problem. This new problem means the quality of goods are worse than before.

I have been taking the habit of shopping online for over 20 years. So, I witnessed the whole development of online shopping. At the very beginning, most people didn't believe in this new business model, they tended to get into a bricks and mortar store to buy things, especially clothes. The clothes sold in bricks and mortar stores were usually very expensive but much cheaper online. I started shopping online due to the lower prices of most essential goods. Then online stores started to build a better reputation. As shopping online developed rapidly that caused more and more bricks and mortar stores to close. Many people lost their jobs, but new jobs were offered for more people, such as express delivery which caused the rise of the number of deliverymen. Nowadays, not only clothes, but also food can be bought online. The reduction of shopping time makes online shopping as convenient as shopping in bricks and mortar stores, but for cheaper. Nevertheless, whether the items bought online fit the customers well or not is still a problem. Though many online shopping Apps allow to return any items without any reasons in seven days, the cost of sending these items back is another new problem. These new problems have a detrimental effect on the quality of today’s goods.