Eamon Kissane
Problem submitting a correction?


Anyone else having a problem submitting Notebook corrections?

When the Notebook entry is long, after I correct it and hit the submit button nothing happens. The correction does not upload and I have no option other than to cancel and discard the correction.

For shorter corrections I don't have the problem.

I get the same problem on Windows 10 and Mac OS and on Firefox, Chrome and Explorer.

Any suggestions?

Jun 13, 2018 1:46 PM
Comments · 6
Note that any sort of formatting eats up a lot of characters....
June 13, 2018

When I encounter that kind of a problem, I just submit the correction in several parts and it works very well.

I think that it's even possible to copy the correction if it has any kind of formatting, so there is no need to do it all over again.   

June 13, 2018
Hello Eamon, there is a limit to the number of characters in each discussion or notebook entry. If you exceed the limit, the text vanishes. My suggestion is to erase the latter part of the entry, and get to work on the first part, leaving the latter part to a later rewriting. Maybe someone has other suggestions ? 
June 13, 2018

Thanks Dragan,

Yes. That's how I got around the problem too.

June 13, 2018

Thanks Phil,

I resubmitted successfully without any or the formatting - strikethrough and highlighting - and this worked so you may be right.

The "Characters remaining" count was still showing around 1,600 though so I don't know.

June 13, 2018
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