I would appreciate if somebody could check the grammar in the following sentence:

Unfortunately, we haven’t been able to receive the SWGR quote and the factory is asking us for an extension for Friday the 19th since they have been on Christmas vacation.

Thank you:)

Question

I would appreciate if somebody could check the grammar in the following sentence:

Unfortunately, we haven’t been able to receive the SWGR quote and the factory is asking us for an extension for Friday the 19th since they have been on Christmas vacation.

Thank you:)

Answer

Hi Maria :) I would say:
'Unfortunately, we haven't received the SWGR quote. The factory is asking for an extension until Friday the 19th, as they've been on Christmas vacation.'

note... haven't is is past tense, therefore the receiving of the quote should be also. Their 'asking' is present tense. I see no need to make that one sentence, I think it's clearer if it is split into 2 separate sentences.