why dont you give my money back if my tutor Mitch never gave me the classs? why can i blok him ?
are you going to give him the money ? what am i suppossed to do cheking all along the weeik if his gonna have a problem he said he told me some days beafore i never check my classes because i already pay for them

Question

why dont you give my money back if my tutor Mitch never gave me the classs? why can i blok him ?
are you going to give him the money ? what am i suppossed to do cheking  all along the weeik if his gonna have a problem he said he told me some days beafore i never check my classes because i already pay for them

Answer

Check the support page.  https://support.italki.com/hc/en-us/articles/360023118333-Lesson-Problem-Disputes

Answer

Lessons on italki are guaranteed. Normally, you need to “report problem” on the lesson detail page within 72 hours. It doesn’t matter if he “told you” in advance — a tutor is expected to arrive on time unless the student explicitly agrees otherwise. At this point, you may want to follow Antonia’s advice and write support@italki.com

Answer

You should send an email to italki support (support@italki.com) explaining the situation. They will ask for screenshot evidence, then refund you your credits. Good luck :)

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