2009 - 2022
Administrator/Stop Smoking Practitioner Wenlock SurgeryWenlock Surgery - Luton, United KingdomAs a Stop Smoking Practitioner, I assist patients by teaching them the health, social and financial benefits for stopping smokeing. This involves giving commendation and continued support throughout the duration of the 4-week clinic. This is a one-to-one clinic so I am very familiar with teaching on a personal level.
I also supervise reception so, I ensure both staff and patients are giving and gaining the best service from the surgery. I am constantly interacting with people supporting them.
2004 - 2008
Volunteer teacher Charity OrganisationCharity Organisation - Mutare, ZimbabweI spent 4 years living in Zimbabwe volunteering in the community, teaching people life skills. This included helping people learn to read. While engaging in this work both in England and abroad I have helped foreign language individuals with college assignments when they struggled with English comprehension. During my voluntary work in England, I worked at the British Museum as a tour guide. This involved teaching and interaction with a large number of individuals of different ages.
2000 - 2004
Call Centre/Customer Services Officer Easy Jet AirlinesEasy Jet Airlines - Luton, United KingdomHandling customer complaints helped me to defuse difficult situations and remain calm. I also became very familiar with travel destinations which may be useful for teaching English for a specific purpose if my student was interested in working for an airline company.
1991 - 2000
Typist Haringey CouncilHaringey Council - London, United Kingdom
1986 - 1990
Filing Clerk Richard Ellis Chartered SurveyorsRichard Ellis Chartered Surveyors - London, United Kingdom